Please be advised that By Isabella Grace does not facilitate returns, and this policy encompasses situations where customers simply change their mind about a purchase. We kindly ask our valued customers to consider their selections carefully prior to completing their purchase. Your understanding and cooperation are greatly appreciated.

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For any faulty pieces, we offer the convenience of returning the item by post for repairs or replacements. However, in the case of incorrect sizing, we kindly request customers to bear the postage expenses associated with exchanging the item for the correct size. Your satisfaction is important to us, and we strive to provide the best possible service. Thank you for your understanding and cooperation.